Auto-renewal rules

The Russian text is the binding version of this document. This page is a translation of the same meaning.

The operator and seller is individual entrepreneur Aleksandr Kushnir. 305534295. Phone +995-511-17-16-54. Email for requests, including personal-data requests: info@gehelp.org. The service is called «Georgian Help».

Edition 4 of 28 September 2026.

Auto-renewal is part of the plan. There is no separate box: paying for a plan that shows the amount, the period and the date of the next charge before payment is consent to those charges.

1. What is turned on. Renewal is stated on the plan card and next to the pay button: the amount, the period, the date of the next charge, and that the payment method is kept. Consent is written in a log at the moment of payment, together with the version of these rules. No mark is pre-checked, because renewal is the plan itself, not an extra service.

2. When it is charged. On the date shown on the payment screen, and then with the same period. Three days: 20 GEL now, then 70 GEL for the first month after 3 days, then 90 GEL every month. The 20-GEL reduction applies only to that first monthly charge. One month: 90 GEL every 30 days. Three months: 199 GEL for each next period of the same length. Three days before the charge an email arrives: the amount, the date and how to turn it off. Without that email the charge is not made.

3. How to refuse. Any of these ways immediately stops further charges: the button “Turn off auto-renewal” in the account (access stays until the end of the paid period, and the money for that period is not returned); the button “End the contract now” (access stops); deleting the payment method; an email to info@gehelp.org; a reply STOP to the email about the coming charge. If you end the contract at once, the remainder is the amount paid for the current period multiplied by the share of unused days in that period. Money is returned by the same method used for payment. A support request is handled within 1 business day and before the charge date. After a refusal the saved payment details are not used for periodic charges.

4. Turning it on again. After a refusal a new charge is possible only after a new payment for a plan that again states renewal, and a new log entry.

5. Price change. The seller tells you about a new auto-renewal price at least 30 days ahead. Until that date the previous price applies.

6. Log. The seller keeps when and how consent was given, when and how it was refused, and what was done after the refusal.

The 3-day trial includes a move to a month on the terms of section 2. The three days do not repeat by themselves. You can turn that move off right after payment, before the next charge.